Jesus De Sousa
All work

PRODUCT, PROPOSITION & GTM

Taking a Payments Portfolio to Market at Scale

Payzone / Post Office Senior Marketing Manager 2023

A payments portfolio needed clear positioning, partner enablement and coordinated go-to-market activity across multiple propositions.

Go-to-Market · Portfolio Strategy · Partner Marketing · Commercial Growth

2,600+
Payzone Plus rollout scale
3%
Payzone performance above target
90.4%
Post Office Bill Payment above target

01The challenge

Where it started.

Create clearer propositions and commercial marketing activity across a varied portfolio while coordinating internal teams, sales colleagues and external partners.

02What I led

What I led.

Led portfolio marketing and GTM across multiple Payzone and Post Office propositions.

See the GTM in action

A snapshot of the portfolio, campaign, partner and branch activity that supported Payzone’s go-to-market delivery.

The go-to-market approach

One portfolio, five clear moves.

  1. 01

    Prioritise

    Focus the portfolio around the propositions with the clearest customer and commercial opportunity.

  2. 02

    Position

    Clarify the proposition, audience and value story.

  3. 03

    Enable

    Equip partners and commercial teams with the right messaging, tools and materials.

  4. 04

    Launch

    Coordinate marketing activity across channels and partners.

  5. 05

    Optimise

    Review performance and refine activity based on what is working.

A good go-to-market plan connects the proposition, the audience and the commercial team.

Portfolio performance

Each proposition measured on its own terms.

Payzone Plus

2,600+

Rollout scale

Payzone
3%
Above target
Post Office Bill Payment
90.4%
Above target
Payout
974.5%
Above target

These are separate measures for separate propositions. They are not additive and are not directly comparable with each other.

What I led

  • Portfolio prioritisation
  • Proposition positioning
  • Go-to-market planning
  • Partner marketing
  • Commercial team enablement
  • Campaign and channel coordination
  • Launch support
  • Performance review and optimisation

I led the marketing approach across the portfolio, working alongside product, commercial and partner teams who owned delivery and sales execution.

Partner enablement

Strong go-to-market depends on more than launch communications. It requires the proposition, partner story and commercial execution to reinforce each other.

  1. Proposition
  2. Message
  3. Partner tools
  4. Commercial enablement
  5. Market activity

03Impact

What it delivered.

2,600+
Payzone Plus rollout scale
3%
Payzone above target
90.4%
Post Office Bill Payment above target

04What I learned

What worked
Clear proposition priorities and strong commercial enablement helped different parts of the portfolio move with greater consistency.
What I would strengthen
Build a more standardised measurement framework across every proposition so portfolio performance can be compared more consistently.
What it reinforced
Go-to-market works best when positioning, partner activity and commercial teams are aligned before launch.

What people say

He is an outstanding marketeer, with creative and innovative ideas. He’s clear in his briefs, sets good boundaries, and implements fantastic, results-driven campaigns.

Isobel FixterMarketing Strategy & Delivery · Post Office

LET’S CONNECT

Let’s talk about what I could bring to your team.

I’m currently exploring senior marketing leadership opportunities where marketing has a meaningful role in shaping customer strategy, commercial growth and the wider business.

London, UK